To me, the word ‘residence’ is simple. It sounds like the word ‘rest’. Therefore, I always put in effort to create a restful place for the residents. It’s as easy as 1-2-3 and I would love to share my tips with you. One, always make an eye contact because you would want to show that you are ready and confident to provide service and assistance. Two, smile genuinely, like you want others to see the beauty inside you. Three, greet with ‘sawasdee ka’ because it is a magic wand that makes the atmosphere welcoming in just a second.