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Mr. Thomas, I have been coming to your hotel since 2001. We are always charmed by your hotel. For my family it's home away from home; especially because we know one of your staff from over the years.....Miss Apple, a lovely young lady. Let me offer this affirmation....Besides your lovely and adequate rooms and service, your breakfast buffet is a major point of difference and draw for your guests. The major upgrade you made to it a couple of years ago was RIGHT! I feel that someone has given a thorough "think-through-it" planning and implementing strategy to it. Small as it may seem to other hotels, this breakfast part of life becomes a HUGE and perhaps the ONLY point of giving great and personal service to a hotel guest. And I can tell you didn't cut corners...great jams, dimsums, breads, salads, gimbap, waffles, omelettes, pastries(real pastries..I detest the "wanna-be" pastries) etc etc. And nice attention on the table clean-up service, especially when customers seem to be quite "thank-less" at that time (like a herd of cattle..ha ha) But don't worry, they'll thank you by coming back! Your service will always Win! I'll be back! Stan
We had one problem which was handled extremely well by the customer service manager. I was very impressed with her. Thanks.
Surprised this hotel is not 5 star rated. The service, value for money and comfort is second to none. Cannot wait to come back!
fantastic spot for family, with pool, playground, and more. Local street food offers diversity, and its easy to get places with the shuttle bus and SKy train. We loved our stay and would happily return!
Looking forward to our return on January 6-20 for another stay! Chatrium is the best of the best place to stay while in Bangkok. In sum, it is the Gold Standard from which all of the other residences must be measured against. We commend management and all the staff at Chatrium for their professionalism, courtesy, and service. Chatrium is the place to stay!
We enjoyed staying at your hotel 150 %. Room excellent, staff excellent, did not try any meals. We will absolutely recommend your hotel.
Great service and great assistance provided by the receptionist. Very helpful and always served with a smile. Ambience of hotel was nice. Doorman / Bellboy was helpful. Mr Thanadech also replied to our request promptly. Was a pleasant stay. Should provide Halal meals as well as breakfast for their Muslims guests as we could not try all this in the hotel. Would be great if is catered for.
We had an unforgettable vacation. Been to many hotels, the chatrium is one of a kind! Will defenetly come back.
I will recommend this property to anyone. Strong, stable internet connection for working guests, conducive environment and facilities for holidays and families. Room was very clean and well maintained, very comfortable. Housekeeping was prompt and efficient. Location is superb. Free shuttles to various places and an almost endless stream of taxis (even at night and in the wee hours of morning) mean I don't have to stay in downtown areas to be close to the city - which isn't that far, to start with. I prefer walking out of the lobby into liveable space, tranquility and relatively 'fresher' air, not walk right into a river of human and vehicle traffic and noise. Chatrium provides me what I need and more. This will be my stay for my next visit, for sure.
We stayed for six nights, and overall was very good. One thing which could be improved though is the breakfast. The menu is basically the same for the whole week, and after two days we got bored.