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Accommodation
What are the check-in and check-out times?
Check-in from 2 pm and check-out by 12.00 noon
Do you have an early check in and late check out policy?
Yes, 1-day charge for late check-out after 6 pm and half day charge for late check-out before 6 pm. 1-day charge for early check-in before 6 am and half day charge for early check-in after 6 am.
Do you provide free Wi-Fi?
Yes, for a maximum of four devices.
Do you have connecting rooms?
No, but we can provide rooms next to each other.
Do you allow pets?
No.
Do you provide baby cots?
Yes, complimentary.
Do you provide a babysitting service?
Yes, for One Child a minimum of two (2) hours is THB800, and a fee of THB400 is charged for each additional hour. For two Children, a minimum of two (2) hours is THB1,100, and a fee of THB550 is charged for each additional hour.
Do you provide free drinking water?
Yes, two bottles per day.
Do you have rooms for large family parties?
Yes, we have 2 & 3 Bedroom Apartments.
What is the Child Policy in your Hotel?
Accommodation and breakfast are free for 1 child under 5 years sharing their parents' room. Accommodation is free for children aged 6 to 11, with a 50% discount on breakfast.
How much for an extra bed?
THB1,400 net per night.
Do all the guest rooms have a balcony?
Most rooms have a balcony but some floors/rooms don’t.
Do you have CCTV on site?
Yes, we have 24/7 Security on site and CCTV.
Dining
How many outlets in the hotel?
3 outlets:
- The Emporia Cantonese Restaurant,
- Lobby Lounge,
- Pool Bar
What time does breakfast start?
06:00am to 10.00am on weekdays and 06:00am to 10:30am on weekends.
Do you have pillow menu?
Yes.
Do you have room service?
Yes, we do 24/7.
Do you provide halal food?
No.
How much does the buffet breakfast cost?
THB707 net per adult with a 50% discount for children under the age of 12 years.
What are the hours of the Lobby lounge?
10:00am to 11:00pm.
What restaurants and bars are available at the hotel?
The Emporia Restaurant, Lobby Lounge, Pool Bar.
Do the restaurants serve buffets?
Breakfast Buffet and and à la carte Dim Sum Lunch Buffet
Facilities & Services
What kinds of credit card do you accept?
Visa, Master, Amex, UnionPay, Diners, JCB.
Do you have a shuttle or tuk tuk service?
No.
How can I get to Emporium Suites from the nearest airport?
By private car or taxi, The hotel is located 30 km from Suvarnabhumi International Airport.
Does your hotel provide a shuttle service from the Airport to the Hotel?
No
How much does airport transfer cost?
THB2,100 net for BMW Series 5/ THB3,100 net for BMW Series 7/ THB2,300 net for Toyota Commuter van.
Do you have a doctor in-house?
No, but we have a doctor on call 24/7; the doctor will be able to reach the hotel within 20 minutes.
Do you accept traveller’s cheques?
No.
Do you have a deposit box at the front desk?
No, however, we do provide a personal safety box in all suites.
Do you provide valet parking?
No.
Does Emporium Suites have a pool
Yes, Emporium Suites by Chatrium has a free-form swimming pool, jacuzzi and children’s pool on the 7th floor. It is open from 06:00am until 08:00pm.
Does Emporium Suites have a gym?
Yes, Emporium Suites by Chatrium has a fully equipped Fitness Centre on the 7th floor, with steam and sauna rooms. It is open from 06:00am until 10:00pm.
Do you provide a separate prayer room for Muslims?
No.
What kinds of newspapers do you provide?
Upon request we provide the Bangkok Post, otherwise we provide Online Digital Newspapers and Magazines via PressReader.
If I want to order a Japanese newspaper, how much does it cost?
75 baht for Yomiuri and 105 for Nikkei.
Where is the Concierge counter? // Where is the Tour and Activity desk located?
At the Front Desk in the Lobby.
Do you have an ATM machine?
Yes.
Where can I exchange money?
At the Front Desk Counter in the Lobby.
Does the hotel have a spa?
Yes.
What kind of facilities does your hotel provide?
Restaurant, Lounge, Bar, Pool, Gym, Spa, Business Center, Meeting Facilities.
Does Emporium Suites have rooms for large families or groups?
Yes, Emporium Suites by Chatrium offers elegant, spacious 2 and 3 bedroom accommodation, outfitted with separate, fully-equipped kitchens or kitchenettes, en-suite bathrooms, state-of-the-art technology, chic furniture and exceptional service. Learn more about our detailed room types here.
Are there any meeting rooms in Emporium Suites?
Yes, The Heliconia meeting room can hold up to 200 guests and can be divided into three separate spaces. Each room is fitted with state-of-the-art audio and visual technology to ensure smooth and professional presentations.
Can I have my wedding at Emporium Suites?
Yes, you can have your wedding with 200 persons capacity at our Heliconia event venue.
Is Emporium Suites a SHA++ hotel?
Yes. We have a cleanliness and hygiene standards policy at Chatrium called The Chatrium Promise, to ensure your safety while staying at any of our hotels.
Location
How many km is it from your hotel to and from the airport?
35 km from and to Suvarnabhumi Airport and 27km from and to Donmuang Airport.
Where is your hotel location?
On Sukhumvit Road Soi 24.
How do you get from Suvarnabhumi Airport to the hotel?
You can go via Airport Rail Link & BTS, or by Limousine or Taxi.
What is the name of nearest BTS station?
Phrom Phong
Do you have direct access to the BTS station?
Yes, we have direct access.
Are you near any Public Park?
Yes, we are right next door to Benjasiri Park.
What are popular attractions and shopping places near Emporium Suites?
Emporium Shopping Complex, located 0.1 km from the hotel, EmQuartier, located 0.2 km from the hotel, and Emsphere, located 0.4 km
Policies & Other Information
Is there a pharmacy nearby?
Yes
Are there any dental clinics nearby?
Phrom Phong Dental Soi 24.
Where is the post office?
Thonglor BTS Station, infront of Soi 38.
Where is a famous Thai restaurant nearby the hotel?
Na Chalong and Baan Khanitha.
Is there a floating market nearby?
Yes, the nearest floating markets are Bang Nampheng, Kwan Ream & Taling Chan
Do you have a local market nearby?
Klong Toey Market, a large fresh market, is approximately 15 min away.
How can we go to the flower market / China town / Grand Palace?
Flower market by Taxi or by BTS & boat (Pier: Yodpimarn) / Chinatwon by Taxi / Grand Palace by Taxi or BTS & Boat (Pier: Ratchawong)
How do I get to the Erawan Shrine?
Via BTS from Phrom Phong to Chitlom.
How to go to Siam Paragon?
Via BTS from Phrom Phong to Siam.
How to go to Wat Arun?
Via BTS from Phrom Phong to Saphan Taksin and then by boat to Wat Arun.
Are there any book stores nearby?
Kinokuniya at Emqartier.
Are there any Indian restaurants on Sukhumvit? .
INDUS Restaurant at Soi 26.
How do I get to Pratunam local market?
Via Taxi.
Are there any tailor shops nearby?
Jesse & Son at Soi 18 Asoke BTS.
What time does the Chatuchak market open and close?
Open: 8:00am to 9:00pm on weekends only .