Springtime Getaway

Booking Period:             From now until 15 March 2024 (15 days advance booking required)
Stay period:                    29 November to 15 December 2024, and 01 – 31 March 2025
Minimum stay:               3 nights
 
Offer Includes:
•    Early check-in starting at 12:00 hrs.
•    Late Check-out until 13:00 hrs.
•    Welcome breakfast hamper
•    One-time non-alcoholic minibar set-up
•    F&B credit voucher valued at JPY 10,000 per stay
•    Complimentary two days ski lift ticket per registered adult at Grand Hirafu and Hanazono ski mountains 
•    One complimentary onsen pass per registered adult 
•    Complimentary ski shuttle to the Grand Hirafu ski slopes
•    Complimentary underground parking
•    Complimentary access to ski lockers, fitness center, and in-house self-service laundry facilities. 
•    Daily housekeeping service
 
Terms & Conditions:
•    All rates are room only. (without breakfast)
•    This offer is subject to availability and can not be combined with any other offer.
•    This is a limited offer, the discount can be adjusted at any time without any notice. 
•    A child over 12 or below 11 years old with extra bedding is counted as an adult.
•    Housekeeping schedule will be provided as follow:
o    A daily light clean is provided for your stay. This includes a light touch-up of kitchen and bathroom/s, towel change, amenities refill, garbage collection, and making of beds.
o    A stay clean is provided after every 3 nights of your stay. This includes daily light cleaning service, vacuuming of your suite, and bed linen change.
 
Deposit and Payment Terms:
•    20% non-refund deposit upon booking.
•    A full payment by 60 days before arrival.
•    100% non-refund deposit for reservations made less than 60 days before arrival date.
 
Cancellation Terms:
•    All non-refundable after any payment.
•    Any cancellation made after 60 days before arrival incurs a full cancellation charge.
 
Number of persons for each unit:
•    1bedroom suite - 2 adults + 1child (below 11-year-old with sharing a bed)
•    2bedroom suite & Penthouse - 4 adults + 1child (below 11 year-old with sharing bed)
•    3bedroom suite & Penthouse - 6 adults + 1child (below 11 year-old with sharing bed)
•    Additional Person charge at JPY 11,900 per night (Maximum 1 person per room, Not available for Studio Room)
•    Extra bed will be prepared for additional person.

CHATRIUM POINT PLUS (CPP+)

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Chatrium Point Plus (CPP+) is our loyalty programme. As a valued member you can earn points whenever you stay.Redeem your rewards faster, from free stays to shopping vouchers – there’s plenty to indulge in.